The Taiwan Arrival Card (TWAC) is a free, mandatory digital entry document required for all foreign nationals entering Taiwan. Completing the TWAC online before departure is essential for smooth immigration processing. This guide covers everything you need to know about the Taiwan Arrival Card (TWAC), from requirements to application steps.
Before You Start
Gather passport, flight number, and Taiwan address before starting the TWAC application.
Before applying for the Taiwan Arrival Card (TWAC), gather all necessary information to ensure a smooth process. You will need a valid passport with at least 6 months of remaining validity beyond your planned arrival date in Taiwan. The passport number you enter must exactly match the number in your passport – even a single digit error can cause issues at immigration.
In addition to your passport details, you will need your flight number for your arrival in Taiwan and the exact date of arrival. You must also provide an accommodation address in Taiwan – this can be a hotel name and address, a hostel, or a private residence where you will be staying. If you are staying at multiple locations, use the address where you will spend your first night.
The Taiwan Arrival Card (TWAC) also requires your email address for receiving the confirmation and QR code. Make sure to use an email you can access while traveling, as you may need to show the confirmation at immigration. A working phone number is also requested, though this is typically optional.
Important: The TWAC does not require any document uploads. You simply enter information from your passport into the online form fields. This makes the process quick and straightforward when you have all the required details ready.
Step-by-Step Application Process
Navigate to the TWAC portal, fill in personal details, travel info, and submit.
Applying for the Taiwan Arrival Card (TWAC) is a straightforward online process that takes approximately 5-10 minutes to complete. Follow these steps to submit your application successfully.
Step 1: Visit the official TWAC portal at twac.immigration.gov.tw. This is the only legitimate website for the Taiwan Arrival Card application. Be cautious of third-party websites that may charge unnecessary fees.
Step 2: Select your preferred language. The TWAC form is available in English and Chinese, making it accessible to most international travelers.
Step 3: Enter your personal information exactly as it appears in your passport. This includes your full name, date of birth, nationality, gender, and passport number. Double-check every entry for accuracy.
Step 4: Provide your travel details, including your flight number, arrival date, and the purpose of your visit to Taiwan. Select the appropriate entry type from the dropdown menu.
Step 5: Enter your accommodation address in Taiwan. This should be the name and address of your hotel, hostel, or the residential address where you will be staying.
Step 6: Review all entered information carefully before submitting. Once submitted, you cannot edit the form – you would need to submit a new application if corrections are needed.
Step 7: Submit the form and check your email for the confirmation message containing your QR code. Save or screenshot this QR code for presentation at Taiwan immigration.
Information Required on the Form
Passport number, nationality, date of birth, flight details, accommodation address.
The Taiwan Arrival Card (TWAC) form requires specific information that you should prepare before starting the application. Having these details readily available will help you complete the form quickly and accurately.
Personal Information Required:
- Full name (exactly as shown in passport)
- Date of birth
- Gender
- Nationality
- Passport number
- Passport expiration date
Travel Information Required:
- Flight number (arrival flight)
- Arrival date in Taiwan
- Purpose of visit (tourism, business, transit, etc.)
- Length of intended stay
Contact Information Required:
- Email address (for confirmation delivery)
- Phone number (with country code)
- Accommodation address in Taiwan
The Taiwan Arrival Card (TWAC) form uses dropdown menus for standardized fields like nationality and purpose of visit, which helps reduce input errors. Free-text fields like name and passport number require careful entry to match your passport exactly.
After Submission
Receive confirmation email with QR code for immigration.
After submitting the Taiwan Arrival Card (TWAC), you will receive a confirmation email within minutes. This email contains your QR code, which serves as proof that you have completed the Taiwan Arrival Card.
What to do with the confirmation:
- Save the QR code to your phone or take a screenshot
- Print a copy as a backup (optional but recommended)
- Keep the email accessible during your trip
- Present the QR code to immigration officers upon arrival in Taiwan
The QR code can be shown on your phone screen – a printed copy is not required but can serve as a backup if your phone battery dies or you have technical issues. Immigration officers will scan the QR code to retrieve your arrival card information.
If you do not receive the confirmation email within 30 minutes, check your spam or junk folder. If it is still not there, you may need to reapply. Ensure the email address you entered was correct.
Validity: The TWAC confirmation is valid for your specific arrival date. If your travel plans change significantly (different arrival date or flight), you should submit a new application with updated information.
Common Mistakes to Avoid
Wrong passport number, missing accommodation address, incorrect flight info.
Avoiding common mistakes on the Taiwan Arrival Card (TWAC) can save you time and prevent issues at Taiwan immigration. Here are the most frequent errors travelers make and how to avoid them.
Passport Number Errors
The most common mistake is entering the wrong passport number. Even a single incorrect digit can cause problems. Carefully transcribe your passport number, including any letters, and double-check before submitting.
Wrong Accommodation Address
Some travelers leave the accommodation field blank or enter incomplete information. You must provide a valid address in Taiwan – at minimum, the name of your hotel and the city. If you are staying with friends or family, use their residential address.
Incorrect Flight Details
Entering the wrong flight number or arrival date can cause discrepancies at immigration. Verify your flight information against your booking confirmation before entering it on the form.
Using Unofficial Websites
Only use the official TWAC portal at twac.immigration.gov.tw. Third-party websites may charge fees for a service that is completely free, or may not securely handle your personal information.
Applying Too Late
While the TWAC can be completed at the last minute, it is recommended to apply at least 24 hours before your flight. This gives you time to resolve any issues that may arise.
Tips for a Smooth Application
Apply at least 24 hours before departure, double-check all fields.
Follow these tips to ensure your Taiwan Arrival Card (TWAC) application process goes smoothly:
Apply Early
Complete your TWAC at least 24-48 hours before your departure. While the system processes applications quickly, having buffer time allows you to address any issues without travel stress.
Use a Desktop or Laptop
While the TWAC portal works on mobile devices, using a larger screen makes it easier to verify all entered information. If using a phone, switch to landscape mode for better visibility.
Keep Your Passport Handy
Have your physical passport open to the photo page while filling out the form. This ensures you enter the exact name spelling, passport number, and expiration date.
Save Multiple Copies of Confirmation
After receiving your QR code confirmation, save it in multiple places: phone photos, email, cloud storage, and optionally a printed copy. This redundancy ensures you can always access it.
Check Email Spam Folders
The confirmation email comes from an official government domain. Some email providers may filter it to spam. Check your spam/junk folder if you do not see the confirmation within 30 minutes.
Update if Plans Change
If your flight details or accommodation change after submitting the TWAC, submit a new application with the updated information. Immigration officers verify the details match your actual travel.
Frequently Asked Questions
Last updated: July 2026. Information sourced from Taiwan’s National Immigration Agency (NIA) and official government publications. Always verify current requirements at twac.immigration.gov.tw before traveling.
For more information about the Taiwan Arrival Card (TWAC), see our complete guide to the Taiwan Arrival Card.
